Is MinuteKey Kiosk & Service a Scam?

MinuteKey Kiosk and Locksmith Service Complaints

Comment And Tell Us Your Experience With Minutekey or Thoughts

Here is a company that provides a key duplication kiosk service. MinuteKey can be found in many retail locations including Lowe’s hardware store and other hardware stores similar to Home Depot and possibly in Walmart and other locations.

The kiosk service provided by minutekey allows you to walk up with a key and create a duplicate key or copy of the key you insert into the machine. This service claims that their key copies are guaranteed To work, remember this does not mean that the key is going to work in fact, it just means that they will possibly refund your money if you can prove that their machine made a key that does not work. you will have to provide some sort of purchase receipt or proof of purchase to receive a refund. There will be loops to jump through to get your refund.

What surprises me is that people will use these minutekey kiosks services at a hardware store where there is a key counter and a qualified professional (Human) that can make them a key duplicated using a real machine that is designed to be operated by a human that can verify the key matches up well with your primary key. If there is a problem with a key made by a store employee the store will help you fix the issue, the kiosk service is nother story.

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Minute Key Inc (MinuteKey Kiosk Owner) Company Profile

Corporate Information

4760 Walnut St Ste 105
Boulder, CO 80301
United States
Phone: 1-800-539-7571
Web url:
Founded: 2008
Incorporated: COLORADO
Annual Revenue:: $17,747,646.00
Employee Count: 64
Industries: Manufacturing – Keysetting Machines
Contacts: Randall Fagundo (CEO)

The Registered Agent for the Corporation Minute Key Inc. is:

The Corporation Company
7700 E Arapahoe Rd Ste 220, Centennial, CO 80112-1268, United States
(This is where you send notice of lawsuits/court papers if you were to sue or subpoena Minute Key Inc.)

(A registered agent is a responsible third-party who is registered in the same state in which a business entity was established and who is designated to receive service of process notices, correspondence from the Secretary of State, and other official government notifications, usually tax forms and notice of lawsuits)

Minutekey Is Not A Licensed Locksmith Provider and subs out lockout calls to unlicensed “locksmiths”

Minutekey Is Using “locksmith” category for their Kiosk Location Listings and advertising a toll free number that provides locksmith services.

What the MinuteKey company actually does is steal licensed locksmith business. They advertise a toll-free number (Offering Lockout Services) on their kiosk Google business listings. When someone searches Google for a locksmith locally a minutekey kiosk location will show up in the search results. This listing will have a toll-free number and a local customer will call the toll-free number looking for a locksmith.  The minute key operator will ask them what they need help with and put them on hold. The minute he operator will then call a real local locksmith and get a price quote and put the locksmith on hold. The operator will then tell the customer a price that is double what the locksmith is charging. The operator then takes a credit card over the phone, And simply middlemans a deal. The caller could have just called the local locksmith and got the work done for half the cost all the while minutekey is posing as a licensed locksmith in your local area when they are not. Most toll-free numbers advertised on Google for locksmith services are simply middlemen, that hike rates up more than double what a locksmith would charge.

Comment And Tell Us Your Experience With Minutekey or Thoughts

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